Administrative Services

APPOINTMENT SCHEDULING

 

Our scheduling staff is prepared and ready to assist in scheduling an appointment that meets your needs in regard to clinician specialty area, office location, insurance plan, and time of appointment.  You may also consult the web site in advance to review clinician availability and insurance participation.  You may call our main number to schedule an appointment at either Exton or Paoli locations:  610-873-2233. 

BENEFITS VERIFICATION

 

Please have your insurance card available when you call to schedule an appointment.  Prior to your first visit, our benefits staff will research your benefits to determine your coverage for behavioral health services.  Please bring your insurance card to your first visit so that a copy can be made for your file.  Co-pays will be collected at the time of each visit.  

CLAIM SUBMISSION

 

For all patients who hold insurance, EBHR will submit an electronic claim of your visit to your insurance company for payment.  Please inform the office of any changes to your insurance plan so that claims are submitted with accurate information.

RECORDS MANAGEMENT

 

EBHR maintains clinical records that hold information in regard to patient consents, response to treatment, and correspondance.  EBHR is able to provide copies of your file to other parties upon written request.  EBHR will remain a custodian of your file should you need access to it at a later point in time. 

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